Workforce Innovation and Opportunity Act

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The Adult Program provides services for job seekers who are at least 18 years old and gives priority to low-income individuals, recipients of public assistance, and individuals lacking basic work skills. The goal of the adult program is to help job seekers succeed in the labor market.

The Dislocated Worker Program provides services to workers who have lost their job through no fault of their own.  The goal of the Dislocated Worker Program is to help individuals obtain quality employment in in-demand industries.

Basic and individualized career services, training services, and follow-up services are available for adults and dislocated workers. 

  1. Eligibility determinations for Adult, Dislocated Worker, and Youth Program services
  2. Outreach, intake, and orientation to information and other services available through the one-stop delivery system, including an opportunity to initiate an application for Temporary Assistance for Needy Families (TANF) assistance and non-assistance benefits and services
  3. Initial assessment of skill levels, including literacy, numeracy, and English language proficiency, as well as aptitudes, abilities, and supportive services needs
  4. Labor exchange services, including job search and placement assistance, career counseling, information on in-demand industry sectors and occupations, nontraditional employment, recruitment services on behalf of employers
  5. Referrals to and coordination of activities with other programs and services
  6. Workforce and labor market employment statistics information, including information relating to local, regional, and national labor markets, such as job vacancy listings, information on job skills necessary to obtain the vacant jobs listed, and information about local in-demand occupations and earnings, skill requirements, and opportunities for advancement for those jobs
  7. Information on eligible providers of education, training, and workforce services
  8. Information (in usable and understandable formats and languages) about how the local workforce development area is performing on local performance accountability measures, as well as additional performance information relating to the area's one-stop delivery system
  9. Information (in usable and understandable formats and languages) relating to the availability of supportive services or assistance and appropriate referrals to those services and assistance, including child care, child support, medical or child health assistance available through the state's Medicaid program and Children's Health Insurance Program, benefits under Supplemental Nutrition Assistance Program (SNAP), assistance through the earned income tax credit, and assistance under Temporary Assistance for Needy Families (TANF) and other supportive services and transportation provided through TANF
  10. Information about and assistance with filing a claim for unemployment compensation
  11. Assistance with establishing eligibility for financial aid assistance for training and education programs not provided under WIOA

Training services are available to equip individuals to enter the workforce and retain employment. Training services may include, occupational skills training, on-the-job training (OJT), Registered Apprenticeship (which incorporates both OJT and classroom training), pre-apprenticeship training, skills upgrading and retraining, entrepreneurial training, and transitional jobs.